What do you need help with?

Start with the option that best matches your reason for visiting.

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Register your product

Activate warranty coverage and make future support faster by submitting your product details.

Go to registration →

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Get product support

Need help with charging, cleaning cycles, usage, or troubleshooting? Send us a support request.

Contact support →

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Check quick answers

Review common questions about warranty, cleaning, lens compatibility, and product care.

Read FAQs →

Register your Ocuvia warranty.

Complete the form below to register your product. This helps us verify coverage and support you more quickly if you ever need assistance.

Thank you. Your warranty registration has been received.

First name *

Last name *

Email address *

Phone number

Purchase date *

Order number *

Serial number *

Place of purchase *

What type of lenses do you use?

I confirm that the information above is accurate and understand that Ocuvia should be used according to the product instructions and my eye-care professional's guidance.

Your information is used to provide warranty and product support.

Before you register

To make registration smoother, check that you have these details ready.

1

Product serial numberLocated on the device, box, or printed product insert.

2

Order or receipt detailsInclude the order number, purchase date, and place of purchase for coverage verification.

3

Contact informationUse the email where you want to receive product support and warranty updates.

Contact Ocuvia support.

Send us a message and our team will help with product setup, troubleshooting, charging, cleaning cycles, or warranty questions.

2–3 minTypical cleaning and UVC cycle

105KHzHigh-frequency ultrasonic cleaning

17–20Approx. cycles per charge

800mAhBattery capacity

Send a support request.

For faster help, include your order number, serial number, and a clear description of the issue.

Quick help

Common questions for product registration, warranty, and everyday use.

Do I need to register my Ocuvia for warranty coverage?

Registration helps us verify your product faster and provide better support.

Where can I find the serial number?

The serial number may be located on the device, packaging, or product insert.

Does Ocuvia replace my lens solution?

No. Use Ocuvia with the appropriate lens solution and always follow the care instructions from your eye-care professional.

Can Ocuvia be used with Ortho-K lenses?

Ocuvia is designed for soft contact lenses, RGP lenses, and Ortho-K lenses.

How long does a cleaning cycle take?

The typical cleaning and UVC cycle takes approximately 2–3 minutes.

What should I include in a support request?

Include your order number, product serial number, purchase date, and a clear description of the issue.

Need help with your Ocuvia?

Register your product or contact support so our team can help you keep your lens care routine simple and consistent.

Contact Support

We're here to help with your Ocuvia.